“I had no problem at all with the glass bathrooms. My wife is a very attractive woman and I rather enjoyed standing on the bed and watching her take a shower. Of course, I would have preferred to stand on the floor but there wasn’t a bit of floor big enough to accommodate both of my modestly sized feet”
This is the incident that sealed my hatred of Easyjet. Up until this point, they were just crap. When they’d cancelled my flight to Madeira in 2010, I was introduced to the unbelievable world of Easyjet Customer Relations – a strange place, staffed by people with strange names and an uncanny ability to avoid saying anything useful…
9 years ago, I asked the author, David Thorne, if he would mind me sharing this on Dear Customer Relations. As time passed, it got buried deeper in the site and so it is high time it was featured once again. It concerns a series of ten formal complaints made about David by his work colleague, Simon.
And it is very funny indeed!