Hudson Hotel, NYC: Hot Models and Cold Plates

Hudson Hotel collage new

“I had no problem at all with the glass bathrooms. My wife is a very attractive woman and I rather enjoyed standing on the bed and watching her take a shower. Of course, I would have preferred to stand on the floor but there wasn’t a bit of floor big enough to accommodate both of my modestly sized feet”

United Airlines: United Breaks Guitars

One day back in 2013, I was having a Turkish beer in an English pub in Almaty, Kazakhstan when one of my Australian drinking partners showed me this Canadian complaint video on his Japanese phone.

CBeebies Bedtime Hour

CBeebies bedtime collage

This complaint to the BBC television channel CBeebies was penned by Matt Coyne, author of the hilarious book, ‘Man vs Toddler – The Trials and Triumphs of Toddlerdom ‘. It takes issue with the BBC’s scheduling of ‘Bedtime Hour’ at 6.00pm.

Auto Europe: The Car Hire Firm from Hell

auto europe collage new

Picking up a hire car at the airport should be pretty straight forward right? I’ve done it hundreds of times. Not this time. This time was hell….
This is the curious story of the Italian tractor from the Arse-End-of-Beyond and some strangely similar company logos….

Charmin Ultra Strong – A Basic Mistake

charmin collage new

Who could know that buying the wrong toilet paper could have such disastrous consequences? When Brian Legget’s wife accidentally picked up a pack of Charmin Basic, little did she realise that it would cost her her life.

Jetstar Airways: The Hippopotamus in seat 12C

Jetstar hippo

There is nothing worse than being sat next to a morbidly obese person in an economy airline seat. Except perhaps being sat in an economy airline seat beside a morbidly obese person with serious personal hygiene issues! This letter went globally viral when first added to DCR.

David Wilson Homes – How Not to Build a House

David wilson homes and Bob

I wrote this letter 18 years ago to David Wilson Homes in a failed attempt to get them to put right defects with my new house. It didn’t work, they didn’t give a damn. It must have cost them a fortune.

M&S: Steak and Kidney Puddings

M&S steak and kidney complaint

This complaint concerns a pneumatic M&S Steak and Kidney Pudding which contained a lot of air but very little in the way of steak and kidney…